For ages 21 and above only

tf99 Responsible Gaming

tf99 is always by your side for a safe and enjoyable experience. Set your own limits, play mindfully, and contact us whenever you need help.

Gaming is for fun, not for stress

tf99 believes that online gaming is entirely a form of entertainment — a place for enjoyment, excitement, and skill. When you come to play on our platform, the goal should be to have fun, not to seek a solution to financial problems.

Responsible gaming means staying in control of your budget and time. tf99 places the highest importance on the wellbeing and safety of every member. We want you to make decisions with a clear head in every session and enjoy the experience.

Keep in mind: Gaming is not a source of income. When placing bets, always spend only an amount that, if lost, will have no impact on your daily life.

tf99's Protection Tools

Deposit Limits

You can set your own maximum deposit limit — daily, weekly, or monthly. Once a limit is set, tf99 enforces it automatically, so there is no way to exceed your budget.

Time-Out Break

Need a little rest? Using tf99's time-out feature, you can temporarily pause your account for anywhere from 24 hours to 30 days. During this time, no login or betting will be possible.

Self-Exclusion

If you feel gaming is getting out of your control, apply for self-exclusion. This feature allows your account to be closed for an extended period — from a minimum of 6 months up to permanently.

Session Time Limits

Decide in advance how long you will play each day. Once you enable a session time limit on tf99, you will be logged out automatically when that time is up.

Reality Check

At set intervals (for example every 30 or 60 minutes), tf99 will send you a reminder — showing a summary of how long you have been playing and how much you have spent.

24/7 Support

If you experience any issues at any time, contact tf99 via live chat or email ([email protected]). Our team is ready to help in both Bengali and English around the clock.

21+ Age Policy

tf99 provides services in Bangladesh for adults only. You must be at least 21 years old to register and play on our platform.

We collect age verification information at the time of registration. If a member is found to be under age, their account will be suspended immediately and any withdrawals will be withheld.

If you know or suspect that someone you know who is under age is using our platform, notify us immediately at [email protected].

To parents and guardians: Use parental control software on devices used by children or teenagers, and never share your login credentials.

21+

For ages 21 and above only


tf99 is committed to protecting minors from gaming. Our verification process is conducted securely through SSL encryption.

Warning Signs of Problematic Gaming

If you notice any of the following signs in yourself, it is important to take heed. These can be early indicators of a gaming problem:

  • Placing more bets to try to recover lost money (chasing losses)
  • Being unable to stop playing or spending more than intended
  • Neglecting family, friends, or work because of gaming
  • Taking on debt or spending savings to cover gaming costs
  • Lying to family about time spent or money used on gaming
  • Using gaming to cope with excitement, anxiety, or depression
  • Gaming late at night or in secret for long periods
Seeking help takes courage: If you notice any of the signs above, speak directly with our support team. You can ask for help through tf99's live chat or at [email protected] while keeping your identity private.

How to Activate Protection Tools

1

Log in to your tf99 account

Sign in to tf99 with your registered mobile number and password. Use a strong password for your security.

2

Go to Account Settings

Click the profile icon in the top right corner and open the "Account Settings" or "Security" section.

3

Select the "Responsible Gaming" section

Here you will find options for deposit limits, session time-outs, reality checks, and self-exclusion.

4

Set your preferred limit or break

Enter the amount or time that suits your needs and confirm. Changes take effect immediately.

5

Contact support for help

If you cannot make the changes yourself or want self-exclusion, submit a request via live chat or at [email protected] — the team is active 24/7.

Budget & Financial Control

The minimum deposit at tf99 is ৳200. For responsible gaming, we recommend depositing only an amount that fits within your monthly entertainment budget each session.

Alongside deposits via bKash, Nagad, Rocket, Upay, or bank transfer, you can also withdraw ৳500 or more using the same methods, typically within 5 to 30 minutes.

Lowering a deposit limit takes effect immediately. To raise a limit, tf99 applies a minimum waiting period so that impulsive large bets cannot be placed in the heat of the moment.

Minimum Deposit

৳200

For each method

Minimum Withdrawal

৳500

For each method

Withdrawal Time

5-30

minutes (typically)

Practical Tips for Healthy Gaming

Set your budget in advance

Decide your limit before each session and stick to it — whether you win or lose.

Do not play under the influence

Alcohol or other substances impair your judgment, which increases the risk of harm.

Take regular breaks

Playing for a long stretch without a break weakens your focus and decision-making. Take at least a 10-minute break every hour.

Do not rush to recover lost money

"Chasing losses" is the biggest risk. Accept the loss and plan your next session with a clear head.

Talk openly with people close to you

Having an open conversation about gaming with family or a trusted friend helps identify problems early.

Do not make gaming your only entertainment

Keep a balance with sports, family time, or other hobbies — a balanced lifestyle is the best approach.

Responsible Gaming FAQ

After logging in, go to your profile settings and open the "Responsible Gaming" section. Enter the maximum amount for daily, weekly, or monthly deposits and save. Lowering a limit takes effect immediately; raising a limit requires a waiting period. If you need help, ask via live chat.

Email [email protected] or contact us via live chat and request self-exclusion. Our team will act quickly to close your account. The minimum period is 6 months — you can also choose to close it permanently.

A time-out is a temporary break — typically from 24 hours up to 30 days. Once that period ends, the account is automatically reactivated. Self-exclusion is long-term — the account is fully closed for a minimum of 6 months and cannot be reopened before that period ends.

Yes. The tf99 support team is available in both Bengali and English, 24 hours a day, 7 days a week. You can reach us instantly via live chat, or send an email to [email protected].

tf99 follows a strict age verification process. If it is found that any person is under 21 years of age, their account will be closed immediately and any balance will be withheld. To report a suspected case, email us at [email protected].

Alongside tf99's own support team, you can speak with a mental health professional or a trusted family member. Gaming addiction is a treatable condition and it is possible to overcome it with the right support.

Play safe, play happy

May every gaming experience at tf99 be responsible and enjoyable. For any doubts or questions, check our FAQ or speak directly with our support team.

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